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Timewarner lies again

by Topper on December 3rd, 2008

I know it’s kind of cliched to complain about Time Warner, but…

  1. Cable went out at 5pm yesterday.
  2. Called. Telephone system says: Customers in Brooklyn, your cable might be out from 4pm to 6am.
  3. This morning. 8am. No cable, no internet.
  4. Call. Oh I’m sorry sir – my computer says your area might have cable out from 12:42am to 3:30pm today

A shifting outage window. If only we could have those at all our jobs. Also – no warning, and no information about the *old* outage window available to their customer service reps.

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